Coordinator of Supports

About Us

Empowered Community Services is a rapidly growing National Disability Insurance Scheme (NDIS) provider for people living with a Disability and Mental Health in Newcastle and The Hunter. Empowered was established in 2017 with a MISSION to better the day-to-day lives of people living with a disability. We provide a person-centred approach to participants whilst working cohesively with family, industry clinicians and professionals to guarantee our consumers receive the best available assistance Newcastle has to offer.

About the Role

Empowered’s experienced team of Coordinators offer assistance to individual’s and their families on their NDIS journey. Your aim is to increase the independence of our participants by working closely to develop their capacity, confidence and quality of life. You will support participants to ensure their NDIS funding is utilised appropriately and effectively. You will balance individual NDIS Plan budgets and connect participants with support services in the local area best suited to their needs.

About You

We are looking for an energetic, self-motivated and enthusiastic person who is looking to grow alongside our organisation. You must be well presented, articulate and fun-loving, whose passion lies within the disability sector, with a desire to better the lives of people living with a disability.

Job Description
  • Facilitate implementation of all supports in planning including informal, mainstream and community supports
  • Assess a number of provider options in the local area
  • Negotiate services and prices as part of any quotable supports
  • Connect to mainstream or community services (i.e. housing, education, transport, health)
  • Arrange any assessments required to determine the nature of required funding (e.g. Home modifications required, Assistive technology)
Essential Criteria
  • Current Drivers Licence
  • NSW Working with Children Check
  • Federal Police Check
  • Excellent case note reporting and record management
  • Demonstrated computer skills
  • Knowledge of the NDIS and price guide
Desirable Criteria
  • Qualification in Community Services, Mental Health or related field
  • 6-12 months experience

Apply Now

Other Vacancies


Current Capacity


Community Access & Capacity Building

0 Hours

Support Coordination

0 Participants

Specialist Support Coordination

0 Participants

School Leavers Employment Program

0 Participants

Referral Form

Referral Form

Participant Details

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Does the participant identify as Aboriginal or Torres Strait Islander? *

Participant Information

Services Requested by the Participant
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Referral Completed By

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Team Leaders

Participants receiving Community Access and Capacity Building Supports will be assigned a Team Leader. Our Team Leaders can help with tracking participant goals, developing strategies to assist with support, communicating strategies with staff, and developing reports progress reports. Team Leaders will be charged under the Non-face-to-face line item as necessary.

Establishment Fee

Participants with more than 20 hours of support per month may be charged an establishment fee when entering the service.