Empowered takes the upmost time to ensure that each participant that goes on an Empowered Holiday will have an enjoyable and memorable experience. We pride ourselves on our ability to match participants based off several things, such as age, interest, ability and capacity. One thing we will not do is send two or more people away together that we think may be a mismatch. We truly want this to be a once in a lifetime experience and something that you will remember forever.
We understand that our holiday brochure may not cover every single possible holiday destination. Our staff are more than happy to work with participants to organise the holiday of their dreams.
If you have any other special requirements such as equipment hire or specific transport needs Empowered can arrange it for you!
Day and Time
Mon 9:00am - Fri 5:00pm
Mon 9:00am - Fri 5:00pm
Mon 9:00am - Fri 5:00pm
Mon 9:00am - Fri 5:00pm
Day and Time
Fri 12:00pm - Sun 3:00pm
Fri 12:00pm - Sun 3:00pm
Fri 12:00pm - Sun 3:00pm
Fri 12:00pm - Sun 3:00pm
Day and Time
Mon 9:00am - Sat 5:00pm
Mon 9:00am - Sat 5:00pm
Mon 9:00am - Sat 5:00pm
Mon 9:00am - Sat 5:00pm
We often get asked by participants and stakeholders how holidays are funded under the NDIS. Technically under the NDIS, holidays are not funded, but the supports that underpin them are. These types of supports fall under the ‘short term accommodation’ line item.
The NDIS price guide defines the short term accommodation line item as “Integrated support for self-care, accommodation, food & activities in a centre or group residence for short periods.”. This line item can be used flexibly over the period of 24 hours to provide accommodation, food & negotiated activities over a short period of time. A portion of that can funding can be used towards a hotel or an Airbnb, activities such as going to the theme parks or seeing a concert and going out for a nice meal.
Participants are often unaware that their funding can be used for things such as holidays as it is not specifically labelled in a participant plan. Funding for short term accommodation falls under the core budget, which can be used for various things, including supports underpinning a holiday as long as they meet the reasonable & necessary criteria.
Unfortunately, we are only able to claim within the plan period for supports provided during that time.
Unfortunately, participants are not able to bring their own Support Worker.
Yes, a portion of a participants funding can be used for supports that underpin the holiday.
Funding is drawn from Core Supports under the ‘Short Term Accommodation line item.
Unfortunately, Empowered does not organise travel insurance for its participants. We strongly recommend that travel insurance is taken out by participants before each holiday.
Each holiday has a different out of pocket cost that will be listed next to each holiday within the brochure
The out of pocket costs assist in covering worker’s expenses, travel, accommodation and activities.
The price of the holiday includes all main meals, accommodation, activities and Support Workers.
Yes, all staff have completed administering medication training modules and have experience administering medication.
Payment for Service
If your NDIS plan expires before the supported holiday and your new plan does not include enough funding to cover the NDIS portion of the holiday, this will be payable by the participant.
Cover Charge
Cover charges are subject to change. This will occur where there has been limited accomodation, special activity request or some other expense has occurred.
Cancellation of Service
There may be occasions where supported holidays need to be cancelled or rescheduled. Such circumstances may include: changes or cancellations by holiday provider, insufficient attendees etc. Empowered Community Services will advise attendees of any changes / updates to supported holidays as soon as possible, and where applicable, reschedule holidays to another date.
Cancellation by Client
Participants are required to provide notice of cancellation as soon as possible and no later than 5 days prior to a supported holiday. Empowered Community Services follows the NDIS cancellation policy and therefore may not be able to refund monies paid if a cancellation is received.
Limitation of Liability
Subject to any responsibilities implied by law and which cannot be excluded, we are not liable to you for any losses, damages, liabilities, claims and expenses (including but not limited to legal costs and defence or settlement costs) whatsoever arising from any incident occurring whist on a holiday, whether in contract, including negligence, statute or otherwise.
Travel Insurance
It is strongly recommended that all participants take out comprehensive travel insurance when making a booking. Travel Insurance should cover a minimum of loss of deposit and other monies lost through cancellation, other benefits may include loss or damage to personal baggage and loss of money, medical expenses, additional expenses to cover hotel accommodation and repatriation costs to Australia should any services need to be extended or curtailed due to illness or other insurable risk. Further Information regarding holidays and temporary stays can be found in our “Holiday Support & Temporary Stay policy”. Each Participant is provided with a copy of the policy prior to commencement of services.
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Empowered Community Services Pty Ltd
ACN: 634 541 076 | NDIS Provider Number: 4050060444
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