Referral
(02) 4054 9286

Meet the Team

Jonathon Power

Managing Director

Bachelor of Psychological Science

Mark Ward

Service Manager

Certificate IV in Human Resouces

Matthew Shipman

Service Manager

Annika Howe

Support Coordination Manager

Bachelor of Social Science

Lilliana Botham

Administration Officer

Tanika McDonnell

Support Coordinator

Certificate IV in Mental Health

Paige Hammond

Respite Coordinator

Claudia Keeton

Support Coordinator

Bachelor of Psychological Science

Cian Duggan

Team Leader

Adrian Solomons

Support Coordinator

Bachelor of Social Science

Ryan Wilks

Team Leader

Certificate III in Individual Support

Maddison Downie

Team Leader

Hannah Lavis

Support Coordinator

Support Workers

We employ over fifty Support Workers across the Lake Macquarie, Newcastle & Hunter Region. All of our staff complete in-house training specifically designed to assist our participants to reach their goals within a tailored support model.

We ensure that our staff know the importance of inclusion and that our participants are active members of their community. Staff are provided with information on mental health support strategies, appropriate boundaries and guidelines for support under the NDIS.

Take a look at our Support Worker Handbook for more information on the training provided to our staff.

Every one of our team goes through the following:

  • Our own inhouse induction (powered by an online training course our staff must pass)
  • Training to ensure they are engaged and care about building skills
  • Rapport training, how to be a friend, a mentor and impart skills
  • Mental Health First Aid
  • Mental Health Disabilities

This is truly our passion and connected to us as a company. If you EVER want more info, PLEASE reach out. We would love to be a partner in your development.

Join Us!

We are always looking for new support works – submit your CV today!

Work with Empowered

Respite

Find out more information about our upcoming short stays.

Browse Short Stays

About the NDIS

We have lots of online resources to answer your questions about the NDIS.

NDIS FAQs

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Empowered Community Services Pty Ltd
ACN: 634 541 076 | NDIS Provider Number: 4050060444

Current Capacity

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Community Access & Capacity Building

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Support Coordination

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Specialist Support Coordination

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School Leavers Employment Program

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Our Services

Referral Form

Referral Form

Participant Details

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Participant Information

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Team Leaders

Participants receiving Community Access and Capacity Building Supports will be assigned a Team Leader. Our Team Leaders can help with tracking participant goals, developing strategies to assist with support, communicating strategies with staff, and developing reports progress reports. Team Leaders will be charged under the Non-face-to-face line item as necessary.

Establishment Fee

Participants with more than 20 hours of support per month may be charged an establishment fee when entering the service.