Click Here to view our Emergency (COVID-19) Pandemic Plan

Download our Coronavirus Quick Guide here

Meet the Team

Jonathon Power

Managing Director

Jonathon is the Managing Director of Empowered Community Services. Inspired by his lived experiences supporting both parents who have lifelong disabilities, and after working as a Disability Support Worker for several years, Jonathon founded Empowered Community Services.

Jonathon has over seven years of experience working within the disability sector supporting participants with complex needs. Whilst working in the disability sector Jonathon completed his Bachelor of Psychological Science at Newcastle University.  Jonathon believes in providing an honest and reliable service that puts the participants needs first.

Outside of work, Jonathon enjoys watching the NBA as well as skateboarding. 

Mark Ward

Human Resource Manager

Having completed a certificate IV in Human Resource Management, Mark is passionate about helping organisations and individuals achieve their goals. Prior to being employed by Empowered, Mark worked as a Support Worker and as a salesman for a local Electrical Wholesaler. Mark is also a qualified Mental Health First Aid Instructor. 

Mark has a collaborative approach to working with a diverse team of support staff, that focuses on delivering the right outcome for each situation. 

When Mark isn’t working he enjoys going to the gym, watching Rugby League and is a proud food enthusiast.

Alannah Black

Support Coordination Manager

Alannah is a Support Coordination Manager with multiple years’ experience working within the disability sector. Prior to joining Empowered Alannah worked with St Vincent De Paul as a part of their Local Area Coordination program under the NDIS. Throughout her time with St Vincent De Paul Alannah gained extremely useful information about disability programs and services throughout Newcastle & Lake Macquarie Area.

Alannah is passionate about supporting NDIS participants to find the most appropriate provider to assist individuals to reach their goals. Alannah has a keen eye for detail and will ensure each participant gets the most out of their plan. Alannah has a Certificate IV in disability and Diploma in Community Services. More recently Alannah was voted the runner up in the 2019 One Community Support Coordinator of the Year award. 

Outside of work, Alannah enjoys spending time with her three dogs and watching Netflix.

Anne Beness

Support Coordinator

Anne completed a Bachelor of Social Work (Honours) at the University of Newcastle in 2017. Anne has worked in mental health acute inpatient care for adults who experience mental health challenges. Anne’s main focus in support coordination involves collaborative practice with service providers to develop meaningful connections for participants and their families.

Anne is enthusiastic when working with participants and their carers as well as supporting families to navigate the NDIA, health and therapeutic services. Anne’s background includes volunteering in the community, working in customer service as well as an interest in art and camping.

When not at work, Anne enjoys spending time with her kids, taking her dog to the beach as well as photography and gardening.

William Duncan

Support Coordinator

William is an experienced Support Coordinator at Empowered Community Services. Prior to becoming a Support Coordinator, William spent time working as a Disability Support Worker. William has worked with a range of different providers throughout Newcastle & Lake Macquarie and has developed a great knowledge of the disability sector. 

Outside of work, William enjoys watching Rugby League and spending time with family.

Matthew Shipman

Support Coordinator

Currently completing a Diploma in Community Services and with a background in the Local Area Coordination Program, Matthew is experienced working in the disability sector. Matthew’s experience working in the LAC program has given him valuable insight into services, as well as the NDIS in general and has prepared him well for his Support Coordination role.

Matthew is also learning Auslan and is passionate about assisting people to confidently navigate the NDIS and be able to make informed decisions about the supports they receive.

Outside of work, Matthew enjoys watching sport, going to the gym and spending time with his family.

Tegan Urwin

Service Coordinator

Tegan has been working as a Disability Support Worker for the past few years but has recently transitioned into a new role as Service Coordinator at Empowered Community Services. Before working with Empowered, Tegan worked as a Youth Worker, working with children and adolescents with complex behaviours. Tegan also holds a Cert lll in Early Childhood Education and Care and worked as an Early Childhood Educator for several years.

As a Service Coordinator, Tegan will be working with participants to make sure that they are matched and provided with the best possible service for their needs. Tegan works professionally and holds a high standard of work ethic. Tegan is patient, understanding and able to work with any participant to make sure that they are reaching their goals and ambitions.

Outside of work, Tegan enjoys spending quality time with her loved ones, relaxing at the beach, going out for delicious meals or watching a movie.

Every one of our team goes through the following:

  • Our own inhouse induction (powered by an online training course our staff must pass)
  • Training to ensure they are engaged and care about building skills
  • Rapport training, how to be a friend, a mentor and impart skills
  • Mental Health First Aid
  • Mental Health Disabilities

This is truly our passion and connected to us as a company. If you EVER want more info, PLEASE reach out. We would love to be a partner in your development.

Join Us!

We are always looking for new support works – submit your CV today!

Holidays

Find out more information about our upcoming holidays.

About the NDIS

We have lots of online resources to answer your questions about the NDIS.

Current Capacity

Thank you for visiting Empowered Community Services. At present we have the following capacity for new NDIS referrals.

Community Access & Capacity Building

0 Hours

Support Coordination

0 Participants

Specialist Support Coordination

0 Participants

School Leavers Employment Program

0 Participants

Current Capacity

Thank you for visiting Empowered Community Services. At present we have the following capacity for new NDIS referrals.

Community Access & Capacity Building

0 Hours

Support Coordination

0 Participants

Specialist Support Coordination

0 Participants

School Leavers Employment Program

0 Participants

Referral Form

Referral Form

Participant Details

Gender
Participant is currently;
Does the participant identify as Aboriginal or Torres Strait Islander?
Additional Details

Primary Contact

Participant Information

Does the participant require medication to be administered during support hours?
Services Requested by the Participant
Has the participant consented to this referral?

Please note, Empowered has a minimum shift length of four hours for all new participants.
*Participants who require less than a four support will be subject to approval and will depend on the total number of hours of support required per week*

Preferred Times

Day

Start

End

Monday
Monday Start Time
Monday Finish Time
Tuesday
Tuesday Start Time
Tuesday Finish Time
Wednesday
Wednesday Start Time
Wednesday Finish Time
Thursday
Thursday Start Time
Thursday Finish Time
Friday
Friday Start Time
Friday Finish Time
Saturday
Saturday Start Time
Saturday Finish Time
Sunday
Sunday Start Time
Sunday Finish Time

Referral Completed By

Do you give consent for Empowered Community Services to use my image to share on their social media accounts, website & advertisements?
How did you hear about us? *
Upload additional information such as participants NDIS plan
Maximum upload size: 516MB

Team Leaders

We encourage all participants to be assigned a Team Leader from Empowered. Our Team Leaders can help with tracking participant goals, developing strategies to assist with support, communicate strategies with staff, and develop reports as requested. If you do not wish to be allocated a Team Leader please notify our administration staff.