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Feedback

Empowered Community Services understands that you might not be comfortable contacting Empowered about decisions that directly relate to you life, health and general well being. We want all of our participants to understand that there are advocacy services out there that are able to assist you to make informed decisions.

How to Make a Complaint or Provide Feedback

You can make a complaint or provide feedback directly to Empowered Community Services in multiple ways;

You can also provide feedback or make a complaint to external bodies. The section below outlines where you can find help outside of Empowered.

National Disability Insurance Quality & Safeguards Commission

A hotline for reporting or complaining about the abuse and neglect of a person with a disability at home, in the community, or in any other location.

Other Important Numbers

Police, Fire and Ambulance: 000
Community Services Help Line: 1800 55 1800
Beyond Blue:1300 22 4636
Youth Line: (02) 8736 3293
Kids Helpline: 1800 55 1800
Lifeline: 13 11 44

Feedback Form

Feedback & Complaints

Your Information

Details

Type of Feedback
Time Occured
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Current Capacity

Thank you for visiting Empowered Community Services. At present we have the following capacity for new NDIS referrals.

Community Access & Capacity Building

0 Hours

Support Coordination

0 Participants

Specialist Support Coordination

0 Participants

School Leavers Employment Program

0 Participants

Current Capacity

Thank you for visiting Empowered Community Services. At present we have the following capacity for new NDIS referrals.

Community Access & Capacity Building

0 Hours

Support Coordination

0 Participants

Specialist Support Coordination

0 Participants

School Leavers Employment Program

0 Participants

Referral Form

Referral Form

Participant Details

Gender *
Does the participant identify as Aboriginal or Torres Strait Islander? *
Participant is currently;
Additional Details

Primary Contact

Participant Information

Does the participant have a secondary disability?
Does the participant have any allergies?
Does the participant require medication to be administered during support hours?
Does the participant have a companion card?
Services Requested by the Participant
Has the participant consented to this referral?

Please note, Empowered has a minimum shift length of four hours for all new participants.
*Participants who require less than a four support will be subject to approval and will depend on the total number of hours of support required per week*

Preferred Times

Day

Start

End

Details

Monday
Monday Start
Monday Finish
Tuesday
Tuesday Start
Tuesday Finish
Wednesday
Wednesday Start
Wednesday Finish
Thursday
Thursday Start
Thursday Finish
Friday
Friday Start
Friday Finish
Saturday
Saturday Start
Saturday Finish
Sunday
Sunday Start
Sunday Finish

Referral Completed By

Risks
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How did you hear about us? *
Upload additional information such as participants NDIS plan
Maximum upload size: 516MB

Team Leaders

We encourage all participants to be assigned a Team Leader from Empowered. Our Team Leaders can help with tracking participant goals, developing strategies to assist with support, communicate strategies with staff, and develop reports as requested. If you do not wish to be allocated a Team Leader please notify our administration staff.