Mental Health

Empowered Community Services prides itself on being a knowledgeable provider when it comes to working with Mental Health Participants under the NDIS. Empowered has worked with numerous organisations specialising in Mental Health across Newcastle and the Lake Macquarie Area. Empowered has a Statement of Cooperation (Link below) with Hunter New England Health, which allows us to work directly with Allied Health Professionals across the region.


Empowered employs numerous staff with varying backgrounds in Mental Health and Psychology. Empowered also employs a Mental Health First Aid Instructor, and we encourage all staff to complete their Mental Health First Aid training in-house.


Empowered attempts to raise awareness within our organisation by sending weekly emails to all staff informing them about Mental Health topics such as Anxiety, Panic Attacks and Schizophrenia. All information is stored on our Customer Reference Manager so the team can look up the lead when necessary.


Empowered continues to keep updated with industry standards to ensure we provide our Participants with the best possible support.

Our organisation is a BRONZE Mental Health First Aid Skilled Workplace, and we are acknowledged by Mental Health First Aid Australia for our demonstrated commitment to developing Mental Health First Aid skills in our people.

If You Need to Speak to Someone

Police, Fire and Ambulance: 000
Community Services Help Line: 1800 55 1800
Beyond Blue:1300 22 4636
Youth Line: (02) 8736 3293
Kids Helpline: 1800 55 1800
Lifeline: 13 11 44

R U Okay Day

Each year Empowered participates in an R U Okay Day event to raise awareness for mental health. We provide support to a large number of participants with a mental health diagnosis, and we want our participants to be comfortable having these difficult conversations about their life.

Ensuring that our participants have a sense of belonging in the community is a massive part of our mission. It ties in with the mission of R U Okay Day, to ensure that there isn’t a lack of belonging and that people have meaningful connections to enable these conversations.

If you would like more information about R U Okay Day or any other mental health awareness days, don’t hesitate to contact the office on 02 4054 9286.

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