Participant Toolkit

Picking A Support Coordinator Can Be Difficult.

That's why we have developed our very own Participant Toolkit to help guide you through your Support Coordination journey.

Support Coordination Resources:

What Does Good Support Coordination Look Like?

Information For Your Support Coordinator

What Does A Good Relationship With Your Support Coordinator Look Like?

Questions to Ask When Choosing a Support Coordinator

Cancellation Policy & Transitioning

Plan Nominee

What To Do When You Aren’t Happy With Your Support Coordinator?

Conflicts of interest

Contingency Planning (What if your Support Coordinator is on leave)

Is There A Resource You Would Like To See?

Let us know!

Current Capacity


Community Access & Capacity Building

0 Hours

Support Coordination

0 Participants

Specialist Support Coordination

0 Participants

School Leavers Employment Program

0 Participants

Referral Form

Referral Form

Participant Details

Gender *
Does the participant identify as Aboriginal or Torres Strait Islander? *

Participant Information

Services Requested by the Participant
Are there any known safety concerns or potential risks that we should be aware of before proceeding with support for the Participant?

Maximum file size: 516MB

Referral Completed By

How did you hear about us? *
Upload additional information such as participants NDIS plan

Maximum file size: 516MB

Team Leaders

Participants receiving Community Access and Capacity Building Supports will be assigned a Team Leader. Our Team Leaders can help with tracking participant goals, developing strategies to assist with support, communicating strategies with staff, and developing reports progress reports. Team Leaders will be charged under the Non-face-to-face line item as necessary.

Establishment Fee

Participants with more than 20 hours of support per month may be charged an establishment fee when entering the service.