Specialised Substitute Residential Care

Empowered is thrilled to announce our new Respite SSRC / VOOHC services, exclusively tailored for individuals under 18!

Our Elermore Vale House now welcomes you, offering the capacity to accommodate your needs with exceptional care and support.


We ensure that all our staff members undergo rigorous training and hold the necessary certifications, including working with children checks, NDIS Worker screening checks, and ongoing professional development. This ensures that they are equipped with the skills and knowledge needed to deliver exceptional support in every interaction.

What is Specialised Substitute Residential Care (SSRC) or Voluntary Out-of-Home Care (VOOHC)?

Specialised Substitute Residential Care (SSRC) or formerly known as Voluntary Out-of-Home Care (VOOHC) is designed to provide temporary relief for caregivers, offering a safe and nurturing environment for children and young individuals.


These services aim to support families by giving them a short break from their caregiving responsibilities, ensuring that the young people in their care receive attentive and professional support in a welcoming setting.


If you would like to find out more information about SSRC, head to the Office of the Children’s Guardian website below.

Key Features of SSRC/VOOHC:

  • Comprehensive Care Options: The service offers a range of care options including short-term stays, overnight care with host families, longer-term residential care, and specialised programs for behaviour support and rehabilitation, ensuring that the needs of children are addressed effectively.


  • Flexibility and Customisation: Care arrangements can be tailored to suit the unique requirements of each child, whether they need respite, behaviour support, or specific therapeutic interventions.


  • Enhanced Oversight and Monitoring: The use of a specialised substitute residential care register enables comprehensive tracking of a child’s care history across different providers, ensuring proper oversight and preventing prolonged stays without supervision.


  • Regulatory Compliance: The service operates under the regulatory framework of the Child Safe Scheme, ensuring adherence to strict standards for child protection and safety.


  • Continuous Improvement: Compliance with the code of practice under the Child Safe Scheme fosters a culture of continuous improvement among providers, leading to better outcomes for children in care.

Your Respite, Our Support!

Step into a world of safety, stability, and support with SSRC/VOOHC. Our specialised substitute residential care services offer a support where every individual’s unique needs are met and reach their full potential. 

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